Deep dives on AI automation, enterprise networking, VoIP engineering, and the tools I use daily.
A practical guide to architecting production-ready voice AI agents that handle real customer interactions — from LLM selection to telephony integration and workflow automation.
How I reduced multi-site Meraki network provisioning from 4 hours to under 10 minutes using Python, the Meraki Dashboard API, and configuration templates.
A systematic methodology for diagnosing VoIP call quality issues — from one-way audio and choppy calls to registration failures — covering SIP, RTP, QoS, and network layer root causes.